FAQ

1. What products does Socksunioni sell?
We offer a variety of drinkware products, including classic mugs, handmade ceramic coffee mugs, coffee measuring cups, and other related accessories.

2. What makes your handmade ceramic mugs special?
Each handmade ceramic mug is crafted from high-quality clay, hand-painted by skilled artisans, and features unique details that make every piece one of a kind.

3. Are your ceramic mugs safe to use?
Yes. All our handmade ceramic mugs use non-toxic, food-safe glazes that meet high safety standards.

4. Are the mugs dishwasher safe?
Absolutely. Our ceramic mugs are fully dishwasher safe, making them easy to clean and maintain.

5. Do your products vary in design since they are handmade?
Yes. Because each piece is hand-painted and handcrafted, slight variations in color, texture, and pattern naturally occur—adding charm and individuality to every mug.

6. Can I use Socksunioni mugs in the microwave?
Most of our handmade ceramic mugs are microwave safe. However, we recommend checking each product description for specific details.

7. Do you offer sets or bundles?
Yes. We provide mug sets and curated bundles that make great gifts or additions to your own drinkware collection.

8. How should I care for my handmade ceramic mug?
Our mugs require no special care. Simply place them in the dishwasher or wash with mild soap and warm water.

9. Do you accept custom orders or personalized mug designs?
Depending on the design requirements and availability, we may offer custom options. Please contact us to discuss your ideas.

10. What should I do if my mug arrives damaged?
If your product arrives damaged or defective, please reach out to our customer service team with photos, and we will quickly arrange a replacement or refund.